I was in my mid-20s, interviewing a candidate to be my assistant. She would be my first, and I had yet to develop my interviewing skills. I welcomed her into my office and asked her the first of a series of prepared questions. She answered the first question and then stared at me sideways. As … Read More
News
How Important Is Culture Fit, Really?
In the discovery process of Organizational Development projects, we ask clients to describe the organization’s culture. Most responses are about colleagues’ behaviors. “People here are nice” or “Tends to be cliquey” are typical responses. In almost every case, the initial response relates to cultural toxicity (which could be related to why clients hired us). When … Read More
Whole Person Assessment: Balancing Character Flaws with Strengths
“You are the Grinch of assessments,” teased a fellow corporate psychologist after I shared the new scales we were norming. I smiled and asked her if she was investing six figures a year in someone, would she rather know the derailers or the positives? When we make talent decisions, can we ignore the negative? I … Read More
What a terrible idea it was to start calling behavioral skills “soft”
They are among the hardest skills to develop while being the most crucial for sustainable success. We are in Sean’s office while he laments about his team. In addition to expressions of uncertainty, frustration and disappointment he comments, “My team keeps missing deadlines. Despite my telling them what they need to do, the end product … Read More